Community Center Host & Customer Experience Lead

IWG plc; Kennesaw (GA); Ibrido; USD 38.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work life balance

Paid time off (PTO)

Company holidays (11+)

401K with company match

Health care for full-time team members

Descrizione del lavoro

IWG plc is seeking a friendly Community Associate to support customers at our Kennesaw center. You will welcome guests, handle inquiries, coordinate center services, and help prepare meeting spaces, coffee, and tech setup.

This role focuses on delivering a great customer experience and maintaining an organized, welcoming environment. In this on-site position, you’ll manage daily tasks, assist with invoices, plan local events, and collaborate with the City Manager to ensure smooth operations and

Competenze

• 1+ years of customer service experience.
• Ability to multi-task and adapt to fast-changing situations.
• Strong communication and relationship-building skills.
• Proficient in MS Office and basic IT equipment.
• Legally eligible to work in the country and at least 18 years old.

Mansioni

• Greet customers and handle inquiries about services.
• Assist with center operations, bookings, and invoicing.
• Support in setting up equipment and events.
• Plan and coordinate local networking events and communications.

Conoscenze

Customer service

Communication

MS Office

Problem solving

Relationship building

Strumenti

MS Office

Descrizione del lavoro

IWG plc is seeking a friendly Community Associate to support customers at our Kennesaw center. You will welcome guests, handle inquiries, coordinate center services, and help prepare meeting spaces, coffee, and tech setup.

This role focuses on delivering a great customer experience and maintaining an organized, welcoming environment. In this on-site position, you’ll manage daily tasks, assist with invoices, plan local events, and collaborate with the City Manager to ensure smooth operations and