Community Center Guest Services

Plymouth Community Center; Plymouth (MN); On-site; USD 22,000 - 26,000; Part time

Job summary

Plymouth Community Center in Plymouth, MN is seeking a part-time Guest Services team member to provide a welcoming environment and excellent customer service for facility users. You will greet guests, process tickets, registrations, and handle inquiries in person or over the phone.

Responsibilities include answering questions about amenities, schedules, events, and fees; assisting with rentals, events, and programs; executing cash handling and administrative tasks; and keeping the guest services

Qualifications

• Customer service experience is required.
• Cash handling experience is required.
• Ability to work independently is required.
• Availability to work nights and weekends is required.

Responsibilities

• Greet guests and provide a welcoming environment.
• Process point-of-sale tickets and program registrations.
• Answer questions about facility amenities, schedules, and events.
• Assist with rentals, events, and programs as needed by supervisory staff.
• Support administrative tasks including word processing, filing, and record keeping.
• Maintain a clean and organized guest services desk and handle cash accurately.

Skills

Customer service experience

Cash handling

Independent work

Job description

## Community Center Guest ServicesApply: Plymouth, MN: Part time: Posted 5 Days Ago: JR26000111At the City of Plymouth, we all work together to add quality to life. This mission and our guiding values – CIVIC: customer focus, integrity, visionary, inclusion and connection – shape our work as we advance the City Council’s strategic priority to be a city of choice. We are seeking candidates who are eager to adopt and champion our mission and values.Pay Range:$15.99 - $18.55 Hourly Job Description:**Primary Objective of Position**Responsible for providing a welcoming environment and excellent customer service to all facility users, ensuring that all internal and external services are provided in a friendly, efficient, and effective manner. Responsibilities include greeting all guests, processing point of sale tickets, program registrations, and customer interaction, both in person and over the phone.**Major Areas of Responsibility*** Respond to questions and give information regarding facility amenities, schedules, programming, special events, fees, hours, etc.* Troubleshoot concerns that may arise with customers, visitors or any groups using the facility or grounds.* Assist full-time supervisory staff in specific tasks including but not limited to rentals, events, programs, projects, or customer service.* Assist as needed with rental set ups, special events, playground supervision, recreation programs, or other areas necessary for Plymouth Community Center operations.* Administrative support such as word processing, filing, cash handling, and record management.* Monitor all activities throughout the building to ensure users’ needs are met.* Maintain a clean and organized guest services desk.* Ability to multi-task and work as a team to meet the needs of all user groups in the facility. **Minimum Qualifications*** Previous customer service experience.* Previous cash handling experience.* Ability to work independently.* Must enjoy serving the public.* Availability to work nights and weekends.