Ice Center Concessions and Rink Attendant

City of Plymouth; Manitowoc (WI); On-site; USD 22,000 - 26,000; Part time

Job summary

The City of Plymouth is hiring for an Ice Center Customer Service position. You will welcome guests, explain facility policies, and assist with concessions and the public spaces to maintain a clean, safe environment.

This role requires cash handling, food service duties, and working evenings and weekends, including holidays, to support events and open skate sessions. Join a team dedicated to high-quality public service and CIVIC values.

Qualifications

• Must be able to work evening and weekend hours, including holidays.
• Must have knowledge and skill in handling money, including making change.
• Friendly personality
• Detail oriented
• Self-motivated
• Honest and trustworthy
• Ability to communicate with the public
• Ability to stand for an extended period of time
• Demonstrated ability to perform in accordance with the City of Plymouth’s CIVIC values (customer focus, integrity, visionary, inclusion and connection) and comfort with supporting and advancing the city council’s strategic priorities.

Responsibilities

• Customer Service – greet and educate guests on the facility policies
• Assist in cleaning of public spaces
• Concession Stand – takes food order from customer and prepares food by following sanitary guidelines
• Receives money and makes correct change for customer using point of sale system
• Completes necessary reports and duties
• Balances cash till
• Performs clean-up duties in the stand to maintain the quality appearance of the work area including cleaning equipment and surrounding area
• Rents out ice skates for open skate sessions
• Take tickets during large events
• Work assigned hours or find appropriate substitute

Job description

At the City of Plymouth, we all work together to add quality to life. This mission and our guiding values – CIVIC: customer focus, integrity, visionary, inclusion and connection – shape our work as we advance the City Council’s strategic priority to be a city of choice. We are seeking candidates who are eager to adopt and champion our mission and values.

Pay Range: $15.99 - $18.55 Hourly

Job Description: Primary Objective of Position This position is responsible for providing excellent customer service to ice center users and guests by welcoming and greeting people entering the facility. This position educates guests about the Plymouth Ice Center policies and provides any direction needed. This position also assists the ice technicians and maintenance staff in cleaning and disinfecting of public spaces. While working in the concession stand, this position takes food orders, prepares the food and stocks concession supplies/food as needed. This position is also required to use the onsite point of sale system and to help keep a clean and safe environment for all.

Major Areas of Responsibility

• Customer Service – greet and educate guests on the facility policies
• Assist in cleaning of public spaces
• Concession Stand – takes food order from customer and prepares food by following sanitary guidelines
• Receives money and makes correct change for customer using point of sale system
• Completes necessary reports and duties
• Balances cash till
• Performs clean-up duties in the stand to maintain the quality appearance of the work area including cleaning equipment and surrounding area
• Rents out ice skates for open skate sessions
• Take tickets during large events
• Work assigned hours or find appropriate substitute

Minimum Qualifications

• Must be able to work evening and weekend hours, including holidays.
• Must have knowledge and skill in handling money, including making change.
• Friendly personality
• Detail oriented
• Self-motivated
• Honest and trustworthy
• Ability to communicate with the public
• Ability to stand for an extended period of time
• Demonstrated ability to perform in accordance with the City of Plymouth’s CIVIC values (customer focus, integrity, visionary, inclusion and connection) and comfort with supporting and advancing the city council’s strategic priorities.

The City of Plymouth, Minnesota is a thriving community of more than 80,000 residents located just twelve miles northwest of Minneapolis.

Our team of highly professional employees is dedicated to serving a vibrant, growing and diverse community to achieve our mission of working together to add quality to life.

This work is guided by our CIVIC Values: Customer Focus (providing responsive and excellent service), Integrity (doing the right thing to maintain public trust), Visionary (anticipating needs of customers by being bold, strategic and creative), Inclusion (fostering a culture that values individuals for their unique qualities and contributions) and Connections (cultivating authentic relationships and meaningful engagement experiences).