Community Center Concierge | On-site, PTO + 401K, Bonus

Iwg Plc; Santa Clara (CA); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Health insurance

401K match

Holidays

On-site work

Paid holidays

Descripción de la vacante

IWG is seeking a Community Associate for our Santa Clara on-site center. In this role you will support customers, manage daily center operations, and help create a welcoming environment that enables clients to work efficiently.

You will greet guests, assist with requests such as Wi‑Fi codes, package inquiries, meeting room directions, and projector setup, while ensuring accurate service charges and timely follow‑ups.

Formación

• 1+ years of customer service experience
• Able to multitask and manage multiple requests
• Legally eligible to work in the United States

Responsabilidades

• Assist customers and maintain center operations
• Help with Wi‑Fi codes, packages, and directions
• Coordinate event planning and poster notices for the center
• Ensure accurate service charges and invoicing for services

Conocimientos

Customer service

Communication

Time management

Relationship building

Adaptability

Herramientas

MS Office

Descripción del empleo

IWG is seeking a Community Associate for our Santa Clara on-site center. In this role you will support customers, manage daily center operations, and help create a welcoming environment that enables clients to work efficiently.

You will greet guests, assist with requests such as Wi‑Fi codes, package inquiries, meeting room directions, and projector setup, while ensuring accurate service charges and timely follow‑ups.