Community Center Concierge

Iwg Plc; The Homestead (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Work life balance (no nights/weekends)

Generous paid time off

11 company holidays per year

401K with company match

Health care for full-time team members

Bonus plan

Training and development opportunities

Professional workplace environment

Job summary

IWG plc is seeking a Community Associate to manage day-to-day customer interactions at two Stockton locations. You will greet clients, handle inquiries, arrange room setups, and assist with everyday operations to ensure a smooth center experience.

The role emphasizes multitasking, strong communication, and reliable service delivery, with a focus on a balanced work life and growth within the company. On-site shifts require flexibility and professional client engagement.

Qualifications

• 1+ years of customer service experience.
• Strong communication and problem-solving skills.
• Ability to multitask and stay organized.

Responsibilities

• Assist customers with inquiries, Wi-Fi codes, directions, and setting up rooms or equipment.
• Ensure services are billed accurately and invoices reflect charges.
• Support events planning and center networking activities.
• Close the day by tidying the center and guiding clients to amenities.

Skills

Customer service

Communication

MS Office

Tools

MS Office

Job description

IWG plc is seeking a Community Associate to manage day-to-day customer interactions at two Stockton locations. You will greet clients, handle inquiries, arrange room setups, and assist with everyday operations to ensure a smooth center experience.

The role emphasizes multitasking, strong communication, and reliable service delivery, with a focus on a balanced work life and growth within the company. On-site shifts require flexibility and professional client engagement.