Community Care Manager: Care Coordination & Resources

Next Step Care; Georgia; On-site; USD 42,000 - 60,000; Full time

Job summary

NextStep Care in Metter, GA is seeking a dedicated Care Manager to coordinate care for members with home and community-based services. You will educate members and families on available resources, build relationships with primary care and HCBS providers, and monitor wellbeing through visits and calls.

The role requires strong communication, empathy, and organizational skills to adjust plans and ensure high-quality, cost-effective care in a mission-driven non-profit setting.

Qualifications

• Bachelor’s degree in social work or related human services field required.
• 2 years of work experience in social work, home/community-based services, healthcare or geriatrics preferred.

Responsibilities

• Act as a liaison between members and home/community providers to facilitate quality, cost-effective care.
• Maintain regular communication with members and families; monitor wellbeing and adjust care plans.
• Record and document interventions accurately per payer and organizational guidelines.

Skills

Communication

Empathy

Resourcefulness

Collaboration

Problem-Solving

Organization

Time Management

Cultural Competence

Advocacy

Ethical and Legal Knowledge

Education

Bachelor’s degree in social work or related human services field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

NextStep Care in Metter, GA is seeking a dedicated Care Manager to coordinate care for members with home and community-based services. You will educate members and families on available resources, build relationships with primary care and HCBS providers, and monitor wellbeing through visits and calls.

The role requires strong communication, empathy, and organizational skills to adjust plans and ensure high-quality, cost-effective care in a mission-driven non-profit setting.