Care Manager, Community & Home-Based Services

NextStep Care; Metter (GA); On-site; USD 50,000 - 75,000; Full time

Job summary

NextStep Care in Georgia is seeking a dedicated Case Manager to join our nonprofit team dedicated to delivering high-quality home and community-based care. You will coordinate care between members, families, and service providers to support optimal outcomes.

You will monitor wellbeing, adjust care plans, and document interventions in accordance with guidelines while collaborating with internal teams to ensure continuity of care.

Qualifications

• Bachelor’s degree in social work or related human services field is required with 2 years of work experience.
• Experience in social work, home and community-based services, healthcare or geriatrics preferred.

Responsibilities

• Acts as a liaison between members and home and community-based service providers to facilitate quality and cost-effective care and outcomes.
• Provides education and support to members and their families regarding community resources and services.
• Develop effective, collaborative relationships with key stakeholders including primary care providers, managed care plan providers, home and community-based service providers, formal/informal caregivers and families.
• Maintains regular communication with members through phone calls and home visits to monitor their wellbeing and adjust careplans as needed.
• Records and documents interventions and member information completely and accurately, in accordance with payer and organization guidelines.
• Participates in after-hours on-call rotation requirements, as assigned.

Skills

Communication

Empathy

Resourcefulness

Collaboration

Problem solving

Organization

Cultural competence

Advocacy

Ethics & law

Education

Bachelor’s degree in social work or related human services field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

NextStep Care in Georgia is seeking a dedicated Case Manager to join our nonprofit team dedicated to delivering high-quality home and community-based care. You will coordinate care between members, families, and service providers to support optimal outcomes.

You will monitor wellbeing, adjust care plans, and document interventions in accordance with guidelines while collaborating with internal teams to ensure continuity of care.