Care Manager — Community Care & Resource Coordination

Next Step Care; Thomasville, Northern (GA, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

NextStep Care in Thomasville, GA is seeking a Care Manager to coordinate care for members, liaise with home and community-based providers, and support families.

You will monitor wellbeing, adjust care plans, document interventions, and collaborate with the care team to ensure quality, cost-effective services in a nonprofit, mission-driven setting.

Strong communication, empathy, and organizational skills are essential.

Qualifications

• Bachelor’s degree in social work or related field with 2 years of work experience.
• Experience in social work, home and community-based services, healthcare or geriatrics preferred.
• Excellent communication and interpersonal skills; ability to engage diverse populations.

Responsibilities

• Acts as a liaison between members and home and community-based service providers to facilitate quality and cost-effective care.
• Provides education and support to members and families regarding community resources and services.
• Maintains regular communication with members through calls and home visits to monitor wellbeing and adjust care plans.
• Records and documents interventions and member information accurately per guidelines.
• Collaborates with internal teams to ensure continuity of care for assigned members.

Skills

Communication

Empathy

Resourcefulness

Collaboration

Problem-Solving

Organization

Cultural Competence

Advocacy

Ethical and Legal Knowledge

Education

Bachelor's degree in social work

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

NextStep Care in Thomasville, GA is seeking a Care Manager to coordinate care for members, liaise with home and community-based providers, and support families.

You will monitor wellbeing, adjust care plans, document interventions, and collaborate with the care team to ensure quality, cost-effective services in a nonprofit, mission-driven setting.

Strong communication, empathy, and organizational skills are essential.