Community Banking Solutions Specialist

W3Global; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

W3Global is seeking a branch teller in New York to deliver exceptional customer service, open accounts, and process transactions with accuracy. You will tailor banking solutions, promote products, and maintain compliance with bank policies.

The role requires strong English communication, basic Spanish is helpful, and 2+ years in retail banking. Expect regular customer interactions, cross-functional collaboration, and adherence to regulatory standards.

Qualifications

• Clear communication in English is essential; bilingual abilities are a plus.
• Minimum of 2 years in a retail banking environment preferred.
• Strong knowledge of retail banking procedures and regulations is required.

Responsibilities

• Greet customers and provide a one-stop branch service experience.
• Sell bank products and services and suggest tailored solutions.
• Open new accounts and complete required documentation.
• Process monetary and negotiable instrument transactions accurately and timely.
• Respond to inquiries in person, by phone, mail or email, and liaise with other departments.
• Ensure compliance with internal policies and regulatory requirements.

Skills

Clear communication in English

Spanish helpful

Mathematical proficiency

Sales orientation

PC skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Smartphone & Online Banking

Job description

W3Global is seeking a branch teller in New York to deliver exceptional customer service, open accounts, and process transactions with accuracy. You will tailor banking solutions, promote products, and maintain compliance with bank policies.

The role requires strong English communication, basic Spanish is helpful, and 2+ years in retail banking. Expect regular customer interactions, cross-functional collaboration, and adherence to regulatory standards.