Banking Customer Service Specialist

CTBC Bank; New York (NY); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Full benefits

Zusammenfassung

CTBC Bank in New York is seeking a customer service oriented teller to handle daily deposits, withdrawals, check cashing, wire requests, and account maintenance while ensuring accuracy and compliance. You will interact with customers, verify documents, and support account opening and closing as needed, contributing to a smooth branch operation.

Fluency in English and Chinese (Mandarin preferred) is a major plus.

Qualifikationen

• 1+ year of customer services experience in banking or related environment.
• Knowledge of banking products, teller procedures, and regulations.
• Detail oriented with cash handling experience preferred.

Aufgaben

• Process daily cash and non-cash transactions and balance cash drawer.
• Provide superior customer service across transactions and account services.
• Handle wire transfers and stop payments; assist with account openings and maintenance.
• Maintain compliance with bank policies and training requirements.

Kenntnisse

Customer service

Bilingual English/Chinese

Ausbildung

High School diploma or equivalent

Tools

PC skills

Jobbeschreibung

CTBC Bank in New York is seeking a customer service oriented teller to handle daily deposits, withdrawals, check cashing, wire requests, and account maintenance while ensuring accuracy and compliance. You will interact with customers, verify documents, and support account opening and closing as needed, contributing to a smooth branch operation.

Fluency in English and Chinese (Mandarin preferred) is a major plus.