Branch Banking Advisor — Sales, Service & Digital Engagement

M&T Bank Corporation; Village of Wappingers Falls (NY); In loco; USD 28.000 - 47.000; Tempo pieno

Descrizione del lavoro

M&T Bank in New York region seeks a Branch Teller to deliver exceptional service, process transactions, and support digital banking for Consumer and Business Banking customers. You will greet customers, educate on products, and refer leads to the branch team as needed.

Requirements include a high school diploma or GED and at least 1 year in retail sales or customer service; bilingual skills are a plus. The role emphasizes compliance, accuracy, and a customer-centric approach.

Competenze

• High school diploma or GED required.
• At least 1 year of proven retail sales, call center, customer service, or telesales experience.
• Strong verbal communication and interpersonal skills.
• Ability to handle multiple tasks with accuracy under time constraints.
• Proficiency with internet-based banking tools and systems.

Mansioni

• Educate customers and explain features and benefits of banking solutions.
• Engage customers and provide digital banking solutions during interactions.
• Handle servicing tasks and process transactions accurately.
• Adhere to sales process and provide customer-focused guidance.
• Proactively reach out to customers to retain and expand relationships.
• Adhere to compliance and risk controls, including AML/KYC basics.

Conoscenze

Strong verbal communication

Strong interpersonal skills

Customer service oriented

Time management

Internet banking systems

Formazione

High School Diploma or GED

Descrizione del lavoro

M&T Bank in New York region seeks a Branch Teller to deliver exceptional service, process transactions, and support digital banking for Consumer and Business Banking customers. You will greet customers, educate on products, and refer leads to the branch team as needed.

Requirements include a high school diploma or GED and at least 1 year in retail sales or customer service; bilingual skills are a plus. The role emphasizes compliance, accuracy, and a customer-centric approach.