Part-Time Teller: Friendly Banking Champion

Associated Bank, NA; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off

Diversity-focused Colleague Resource G

Professional development opportunities

Job summary

Associated Bank in New York is seeking a Teller to provide excellent customer service, process transactions accurately, and offer financial solutions to clients. The role emphasizes cash handling, brand-aligned service, and collaboration across branches to ensure seamless customer experiences.

You will assist customers with transactions, promote banking products, and help educate clients on digital and self-service tools while supporting daily branch operations and compliance with policies.

Qualifications

• High school diploma or equivalent combination of education and experience
• Up to 2 years of demonstrated customer service experience
• Experience in retail banking, cash handling, or financial services

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma

Job description

Associated Bank in New York is seeking a Teller to provide excellent customer service, process transactions accurately, and offer financial solutions to clients. The role emphasizes cash handling, brand-aligned service, and collaboration across branches to ensure seamless customer experiences.

You will assist customers with transactions, promote banking products, and help educate clients on digital and self-service tools while supporting daily branch operations and compliance with policies.