Bank Teller & Client Solutions Specialist

Santander Consumer USA Inc.; Philadelphia (Philadelphia County); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Teller to assist customers with diverse financial needs and perform transactions. You will provide friendly service, resolve issues, and promote bank products while maintaining accuracy and security.

The role requires cash handling, 6+ months of customer service experience, and flexibility to work hours including weekends. Join a team focused on customer satisfaction and branch excellence.

Qualifications

• 6+ Months Cash Handling experience required.
• 6+ Months Demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Attention to detail and accuracy.

Responsibilities

• Provide exceptional customer service by welcoming customers and addressing their banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Support audits, custodianship, and other operational tasks.
• Maintain a clean, welcoming work area and collaborate with nearby branches as needed.

Education

High school diploma, GED - Required

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Teller to assist customers with diverse financial needs and perform transactions. You will provide friendly service, resolve issues, and promote bank products while maintaining accuracy and security.

The role requires cash handling, 6+ months of customer service experience, and flexibility to work hours including weekends. Join a team focused on customer satisfaction and branch excellence.