Community Banking Concierge & Digital Guide

Capital One; Tukwila (WA); On-site; USD 52,624 - 57,408; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

Education Assistance

401(k) matching 7.5%

Parental Leave

Mental Health Support

Backup Child/Elder Care

Signature Threads beverage

Well-being support

Job summary

Capital One in Tukwila, WA seeks a Café Ambassador to be the face of the company’s mission, blending digital innovation with human connection in a vibrant community hub. You will act as a high-end service specialist and guide guests through mobile banking while fostering a welcoming environment.

The role emphasizes brand advocacy, no sales quotas, and active participation in local events to promote financial health, inclusion, and community partnerships while supporting franchise operations.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• Associate’s degree.

Responsibilities

• Support surrounding cafés within a 50-mile radius and occasionally assist other locations in the broader region.
• Work a flexible schedule, including nights, weekends, and holidays; hours and days are subject to change.
• Attend required training sessions, which may occur on a schedule differing from the primary shift.
• Lifting up to 25 pounds; moving/standing for extended periods.
• Maintain regular and consistent attendance.

Skills

Customer service

Retail experience

Communication skills

Education

High School Diploma

Associate’s degree

Tools

G-Suite

Job description

Capital One in Tukwila, WA seeks a Café Ambassador to be the face of the company’s mission, blending digital innovation with human connection in a vibrant community hub. You will act as a high-end service specialist and guide guests through mobile banking while fostering a welcoming environment.

The role emphasizes brand advocacy, no sales quotas, and active participation in local events to promote financial health, inclusion, and community partnerships while supporting franchise operations.