Community Association Manager: Board Liaison & Growth

associacareers; Fairfield (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Associa is seeking a Community Association Manager to serve as the primary liaison with the Association Board and homeowners. The role includes travel to client associations to attend board meetings, perform inspections, and engage with the community as outlined in the management agreement.

The position requires preparing annual disclosure and financial packages, reviewing monthly reports, and advising the Board on major capital expenditures to maintain the community's appearance and operations.

Qualifications

• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Proficiency in business correspondence (grammar, structure, punctuation).
• Proficient in customer service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in person.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Skills

Office Proficiency

Community Mgmt

Customer Service

Conflict Resolution

Team Collaboration

Time Management

Effective Communication

Tools

Microsoft Office

Job description

Associa is seeking a Community Association Manager to serve as the primary liaison with the Association Board and homeowners. The role includes travel to client associations to attend board meetings, perform inspections, and engage with the community as outlined in the management agreement.

The position requires preparing annual disclosure and financial packages, reviewing monthly reports, and advising the Board on major capital expenditures to maintain the community's appearance and operations.