Community Association Manager — Board Liaison & Operations

Associa; Pleasanton (CA); On-site; USD 80,000 - 85,000; Full time

Job summary

Associa is seeking a Community Association Manager to join our team in Pleasanton, CA. You will work closely with clients and vendors, serving as the primary liaison with the Association Board of Directors and homeowners.

This full-time role requires travel to client associations for meetings, inspections, and community events. The position involves preparing disclosure and financial documents, reviewing monthly reports, and advising on capital expenditures to maintain community standards.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in business correspondence (grammar, structure, punctuation, etc.).
• Proficient in customer service and conflict resolution.
• Able to work effectively with others in person and in group setting.
• Able to prioritize, manage time, and meet deadlines.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community's appearance and operation.
• Other duties as assigned

Skills

MS Office

Community Management

Customer Service

Conflict Resolution

Teamwork

Time Management

Job description

Associa is seeking a Community Association Manager to join our team in Pleasanton, CA. You will work closely with clients and vendors, serving as the primary liaison with the Association Board of Directors and homeowners.

This full-time role requires travel to client associations for meetings, inspections, and community events. The position involves preparing disclosure and financial documents, reviewing monthly reports, and advising on capital expenditures to maintain community standards.