Community Associate: Front Desk & Networking

IWG plc; California (MO); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Paid Company Holidays

401K

Health care

Bonus program

Training opportunities

Professional workplace community

Job summary

IWG plc in Ontario, CA is seeking a Community Associate to help customers manage day-to-day needs, coordinate services, and maintain a welcoming, efficient center. You’ll support onboarding, answer questions, and keep communications clear.

You’ll work across centers, train with leadership, and organize events. The role emphasizes strong customer service, multitasking, and proficiency with MS Office, with a competitive benefits package and a focus on work‑life balance.

Qualifications

• 1+ year of customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers and respond to inquiries to ensure a friendly center atmosphere.
• Assist with center operations, mail, printing, and basic IT tasks.
• Coordinate services and help residents with onboarding and events.

Skills

Customer service

MS Office

Communication

Relationship building

Tools

MS Office Suite

Job description

IWG plc in Ontario, CA is seeking a Community Associate to help customers manage day-to-day needs, coordinate services, and maintain a welcoming, efficient center. You’ll support onboarding, answer questions, and keep communications clear.

You’ll work across centers, train with leadership, and organize events. The role emphasizes strong customer service, multitasking, and proficiency with MS Office, with a competitive benefits package and a focus on work‑life balance.