Community & Events Coordinator

IWG plc; Pleasanton (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Work life balance

Generous paid time off (PTO)

11 Paid Company Holidays per year

401K with company match

Health care for full-time team members

Quarterly bonus plan

Job summary

IWG plc in Pleasanton, CA is seeking a Community Associate to support daily center operations and deliver exceptional customer service to a diverse client base.

You will greet clients, assist with inquiries, coordinate services, and help plan local networking events, while promoting a friendly, productive workspace. This role emphasizes multitasking, strong communication, and a proactive approach to problem-solving.

Qualifications

• 1+ years of customer service experience
• Ability to manage multiple tasks and provide excellent service
• Strong communication and interpersonal skills

Responsibilities

• Assist customers and manage daily center operations
• Answer inquiries, direct requests, and help with IT setup
• Process service requests and ensure accurate billing
• Plan and organize local networking events within the center
• Maintain a clean, welcoming center environment

Skills

Customer service

Communication

Multitasking

Problem solving

Tools

MS Office

Job description

IWG plc in Pleasanton, CA is seeking a Community Associate to support daily center operations and deliver exceptional customer service to a diverse client base.

You will greet clients, assist with inquiries, coordinate services, and help plan local networking events, while promoting a friendly, productive workspace. This role emphasizes multitasking, strong communication, and a proactive approach to problem-solving.