Community Associate — Flexible Hours, PTO & Growth

IWG plc; Calverton (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Company holidays per year

401K with company match

Health care for full-time employees

Bonus program

Job summary

IWG plc in Maryland seeks a Community Associate to help manage the center, assist customers with daily needs, and ensure smooth operations so clients can focus on their business.

You will greet customers, respond to requests about Wi‑Fi, packages, directions, printing, and invoices, and support events and communications with the City Manager. The role offers strong work‑life balance and growth opportunities.

Qualifications

• Strong communication and customer service skills.
• Ability to manage multiple tasks and empathize with customers.
• Willingness to take ownership of problems and solve them.
• Flexible and able to adapt to fast-changing situations.

Responsibilities

• Greet and assist customers to ensure a positive experience.
• Handle inquiries about services, packages, and center facilities.
• Assist with printing, invoices, and room directions.
• Coordinate with center management on events and notices.

Skills

Communication

Customer service

Ownership

Adaptability

MS Office

IT basics

Tools

MS Office

Job description

IWG plc in Maryland seeks a Community Associate to help manage the center, assist customers with daily needs, and ensure smooth operations so clients can focus on their business.

You will greet customers, respond to requests about Wi‑Fi, packages, directions, printing, and invoices, and support events and communications with the City Manager. The role offers strong work‑life balance and growth opportunities.