Community Associate: Co-working Community Host

Regus; City of Albany (NY); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 paid company holidays

401K with company match

Health care for full-time team members

Quarterly bonus plan

Job summary

IWG seeks a Community Associate for its Albany center. You’ll work closely with new and existing customers, handling administrative tasks and ensuring a smooth daily operation of the coworking space. Your role focuses on service, support, and creating a welcoming environment.

You’ll assist with meeting setups, invoicing, and event coordination, while prioritizing a positive customer experience. This is a full-time on-site position with opportunities for growth and exposure to a dynamic, flexible

Qualifications

• 1+ years of customer service experience preferred.
• Strong communication and relationship-building skills.
• Proficient with MS Office and basic IT equipment.
• Legally eligible to work in the U.S. and at least 18 years old.

Responsibilities

• Assist customers with inquiries, directions, and requests in the center.
• Support setup of meetings, projectors, and coffee/furniture arrangements.
• Process invoices, tickets, and service requests in the center's portal.
• Coordinate internal events and signage to keep the community informed.

Skills

Customer service

MS Office

Communication

Work eligibility 18+

Job description

IWG seeks a Community Associate for its Albany center. You’ll work closely with new and existing customers, handling administrative tasks and ensuring a smooth daily operation of the coworking space. Your role focuses on service, support, and creating a welcoming environment.

You’ll assist with meeting setups, invoicing, and event coordination, while prioritizing a positive customer experience. This is a full-time on-site position with opportunities for growth and exposure to a dynamic, flexible