On-Site Community & Events Coordinator

Iwg Plc; New Jersey; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Company holidays

401(k) with company matching

Health care for full-time employees

Bonus plan

Training & development

Business casual environment

Job summary

IWG is seeking a Community Associate to join our Jersey City center on-site. You will support customers, manage daily operations, and help create a welcoming coworking environment.

You’ll handle inquiries, assist with setting up tech like Wi‑Fi and projectors, process invoices, organize events, and ensure excellent service. This role emphasizes multitasking, communication, and a customer-first mindset.

Qualifications

• Customer service experience preferred (1+ years).
• Ability to manage multiple tasks and stakeholders.
• Strong communication and relationship-building skills.

Responsibilities

• Greet and assist customers in-center and answer inquiries.
• Set up and troubleshoot Wi-Fi access and projectors as needed.
• Handle packages, mail, and invoicing with accuracy.
• Coordinate with City Manager and events/notice boards.
• Close day by organizing space and preparing for next shift.

Skills

Customer service

MS Office

Tools

MS Office

Job description

IWG is seeking a Community Associate to join our Jersey City center on-site. You will support customers, manage daily operations, and help create a welcoming coworking environment.

You’ll handle inquiries, assist with setting up tech like Wi‑Fi and projectors, process invoices, organize events, and ensure excellent service. This role emphasizes multitasking, communication, and a customer-first mindset.