Community & Events Associate (Part-Time, On-Site)

Iwg Plc; Wilmington (DE); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Work-life balance

Paid time off

Company holidays

401K with company match

Health care

Job summary

IWG plc is seeking a Part Time Community Associate to support customers in our Wilmington center. You will help manage daily inquiries, assist with conference and meeting room needs, and ensure smooth operation of front-desk services in a busy coworking center.

The role requires strong communication, a friendly demeanor, and the ability to handle multiple tasks while delivering excellent customer service. On-site position with competitive benefits and part-time hours (20 per week).

Qualifications

• Strong communication and relationship-building skills.
• At least 1 year of customer service experience.
• Ability to own problems and find solutions.
• Positive, enthusiastic, adaptable to fast-changing situations.
• Proficiency with MS Office and basic IT equipment.

Responsibilities

• Assist customers with inquiries and requests during center hours.
• Maintain center aesthetics and coordinate with service portal for tickets.
• Process invoices and ensure accurate service charges for customers.
• Assist with planning and hosting local networking events and invitations.

Skills

Communication

Customer service

Problem solving

Adaptability

MS Office

Tools

MS Office

Job description

IWG plc is seeking a Part Time Community Associate to support customers in our Wilmington center. You will help manage daily inquiries, assist with conference and meeting room needs, and ensure smooth operation of front-desk services in a busy coworking center.

The role requires strong communication, a friendly demeanor, and the ability to handle multiple tasks while delivering excellent customer service. On-site position with competitive benefits and part-time hours (20 per week).