Commission-Driven Guest Experience & Sales Associate

European Wax Centers; Ardmore (PA); Presencial; USD 26.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Resumo da vaga

European Wax Centers is seeking a Sales & Guest Experience Associate to welcome guests, assess needs, and recommend waxing services and products. You will drive revenue through selling service packages, memberships, and retail while prebooking future visits.

This role supports opening/closing the center and maintaining a polished front desk. You will build rapport, explain promotions, and guide guests toward the best solutions.

Qualificações

• One year of service or retail experience required.
• Sales experience strongly preferred.
• Exceptional interpersonal and communication skills.
• Comfortable using POS systems and computers.
• Able to adapt to different guest personalities and stay calm under pressure.
• Commitment to keeping a clean and organized workspace.

Responsabilidades

• Sell service packages, memberships, and retail products to guests and prebook their next visit.
• Own your sales goals and performance metrics; higher sales increase commissions.
• Learn guests' needs and skincare goals to recommend services and products.
• Explain benefits of waxing and promotions clearly to guests.
• Serve as a key holder, responsible for opening and closing the center.
• Greet guests, book appointments, and resolve questions professionally.
• Keep front desk and lobby organized and up to brand standards.
• Participate in ongoing training to grow product knowledge and sales skills.

Conhecimentos

Customer service

Sales experience

Interpersonal skills

Team player

Problem solving

Composure under pressure

Ferramentas

POS systems

Descrição da vaga

European Wax Centers is seeking a Sales & Guest Experience Associate to welcome guests, assess needs, and recommend waxing services and products. You will drive revenue through selling service packages, memberships, and retail while prebooking future visits.

This role supports opening/closing the center and maintaining a polished front desk. You will build rapport, explain promotions, and guide guests toward the best solutions.