Commercial Solutions Engineer: Video Collaboration Evangelist

Neat; Austin, Houston (TX, TX); Hybrid; USD 100,000 - 170,000; Full time

Job summary

Neat is seeking a Commercial Solutions Engineer in Austin to serve as a technical advisor and product expert for the sales and partner ecosystem. You will lead product demonstrations, PoCs, and workshops, translating complex tech into business value while aligning with sales strategy and customer needs.

You will gather feedback for Product/Engineering, communicate roadmaps, and enable sales through training and technical coaching, webinars, and events.

Qualifications

• Strong professional experience in videoconferencing and commercial AV technologies.
• Broad knowledge of unified communications and collaboration ecosystems (web conferencing, IP telephony, platform integrations).
• Exceptional communication and presentation skills.
• Ability to translate technical concepts into business value.
• Customer-facing experience with enterprise and/or channel partners.
• Collaborative mindset to thrive in a fast-growing, global environment.

Responsibilities

• Sales Collaboration & Technical Leadership — support opportunities from discovery to close; lead demos, workshops, PoCs; align with AEs on strategy; explain Neat’s value proposition and roadmap; remove technical barriers in buying process.
• Product & Engineering Ambassador — gather and translate feedback; inform Product and Engineering with real-world use cases; communicate roadmap and future capabilities; represent Neat’s innovation strategy in executive conversations.
• Product Evangelism & Enablement — deliver impactful product demos showing simplicity and design; train Sales teams; support webinars and events; announce new releases internally and externally; boost technical storytelling across the org.

Job description

Neat is seeking a Commercial Solutions Engineer in Austin to serve as a technical advisor and product expert for the sales and partner ecosystem. You will lead product demonstrations, PoCs, and workshops, translating complex tech into business value while aligning with sales strategy and customer needs.

You will gather feedback for Product/Engineering, communicate roadmaps, and enable sales through training and technical coaching, webinars, and events.