Commercial Lines Branch Operations Leader

Insurance Office of America; Upland (CA); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401K with employer match

Career progression

Work-life balance

Community service

Supportive teammates

Job summary

Insurance Office of America is seeking a Branch Operations Manager for Commercial Lines. The role blends leadership of IOA's branch operations with direct Account Management on an assigned book of business in a hybrid setup (1 day in office at specified CA locations).

The ideal candidate has 5+ years of industry experience, 2+ years of management, and active P&C licensing. Expect oversight of budgeting, HR, and performance metrics while promoting IOA values.

Qualifications

• 5+ years of industry experience with deep, wide-ranging knowledge.
• 2+ years of management experience.
• Active property & casualty licensing is required.
• Exceptional account management, communication, and negotiation skills.

Responsibilities

• Lead daily branch operations and workflow.
• Drive annual strategic and tactical plans.
• Manage branch P&L and budgeting.
• Oversee HR processes and policy enforcement.
• Develop and retain a high-performing operations team.
• Manage a book of business up to 50% time.

Skills

Account management

Leadership

Communication

Negotiation

Team leadership

Education

P&C license

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking a Branch Operations Manager for Commercial Lines. The role blends leadership of IOA's branch operations with direct Account Management on an assigned book of business in a hybrid setup (1 day in office at specified CA locations).

The ideal candidate has 5+ years of industry experience, 2+ years of management, and active P&C licensing. Expect oversight of budgeting, HR, and performance metrics while promoting IOA values.