Branch Operations Leader - Commercial Lines

Insurance Office of America; Spring Valley (WI); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays

Paid vacation

Sick time

401K with employer match

Professional growth opportunities

Job summary

Insurance Office of America is seeking a Branch Operations Manager - Commercial Lines to lead operations at the assigned branch. The role emphasizes strategic execution, staff development, and ensuring high service standards while aligning with IOA policies.

The ideal candidate will manage budgets, drive performance, and participate in talent acquisition. A strong licensing background and excellent communication are essential for success in this hybrid role.

Qualifications

• 5+ years of industry experience with deep, wide-ranging knowledge.
• 2+ years of management experience.
• Active property & casualty licensing is required.

Responsibilities

• Lead branch operations and manage performance.
• Drive budgeting and P&L management for the branch.
• Develop and implement policies and process improvements.
• Manage an assigned book of business up to 50% of time.

Skills

Leadership

Account management

Team management

Communication

MS Office

Negotiation

Education

Active property & casualty license

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking a Branch Operations Manager - Commercial Lines to lead operations at the assigned branch. The role emphasizes strategic execution, staff development, and ensuring high service standards while aligning with IOA policies.

The ideal candidate will manage budgets, drive performance, and participate in talent acquisition. A strong licensing background and excellent communication are essential for success in this hybrid role.