Commercial Lines Manager

ROS Roseland NJ; Roseland (NJ); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Long-Term and Short-Term Disability

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Critical Illness, Accident Insurance,

Hospital Indemnity and Supplemental L

Legal and Identity Protection

Pet benefits

Generous PTO

Awesome team of professionals

Job summary

Hilb Group in Roseland, NJ is seeking a Commercial Lines Manager to lead client account management, oversee renewals, and drive cross-functional collaboration with marketing, product, and operations. This in-office role requires a proactive, organized leader who can manage day-to-day communications and build strong client relationships.

The ideal candidate will have 5+ years in commercial account management or business development, excellent negotiation and presentation skills, and proficiency

Qualifications

• 5+ years in commercial account management or business development.
• Strong negotiation, communication, and presentation skills.
• Exceptional analytical and problem-solving abilities with data-driven decision making.
• Ability to collaborate across teams (sales, support, product)

Responsibilities

• Manage day-to-day client account communications and relationships.
• Lead point of contact for client account management matters.
• Monitor sales performance metrics and suggest improvements.
• Promote cross-functional collaboration with marketing, product, and operations to align client strategies.
• Oversee renewal coordination, endorsements, and policy changes for assigned accounts, ensuring compliance and service standards.
• Participate as a team member in a fast-paced, growing sales environment.

Skills

Relationship management

Negotiation

Communication

Presentation skills

Data-driven decision making

Microsoft Office (Office, Word, Excel)

Education

High School diploma

College degree preferred

Tools

Microsoft Office

Excel

Word

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development.

The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Manage day‑to‑day communication and maintain strong relationships.
• Serve as the lead point of contact for all client account management matters
• Monitor sales performance metrics and suggest improvements
• Promote cross-functional collaboration with marketing, product, and operations to align client strategies
• Oversee renewal coordination, endorsements, and policy changes for assigned accounts, ensuring compliance and service standards
• Participate as a team member in a fast-paced, growing sales environment open to continuous improvement.

Qualifications

• High School degree required, college preferred 5+ years in commercial account management or business development
• Organizational and strategic planning skills.
• Ability to collaborate across teams (sales, support, product)
• Strong negotiation, communication, and presentation skills
• Exceptional analytical and problem-solving abilities, with a focus on data-driven decision-making
• Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel)

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

Compensation

• $110,000-$135,000/yr.

#LI-DNP

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

About Us

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.