Account Manager

Hilb Group; Roseland (NJ); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Generous PTO

Pet benefits

Job summary

Hilb Group is seeking a motivated Commercial Lines Account Manager to join our team in Roseland, NJ. This in-office position focuses on managing a dedicated book of commercial lines, building client and carrier relationships, and ensuring top-notch service and retention.

The ideal candidate has 3–5 years of commercial lines experience, an active Property & Casualty license, and strong knowledge of coverages. Proficiency with Vertafore products and MS Office is preferred.

Qualifications

• High School Diploma or GED required.
• Active Property & Casualty license required.
• 3–5 years of commercial lines account management experience preferred.
• Strong understanding of GL, Property, Auto, Umbrella, Workers' Comp and Professional Liability coverages.
• Independent, self-motivated professional in a fast-paced environment.
• Vertafore products, including AMS360 and ImageRight, experience preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational skills with attention to detail and ability to prioritize deadlines.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Manage a dedicated book of commercial lines business across industries.
• Build and maintain strong client, producer, and carrier partner relationships for service and retention.
• Gather underwriting information, prepare applications, obtain quotes, market new and renewal business, process endorsements, and maintain documentation.
• Review policies, coverages, and renewals to meet client needs and address exposures.
• Respond to client inquiries regarding coverage, billing, policy changes, and certificates or claims support.
• Coordinate with producers and carriers to negotiate coverage terms and secure competitive solutions.
• Maintain knowledge of carrier appetite, coverages, and industry trends.
• Ensure compliance with agency procedures and maintain accurate records in agency management systems.

Skills

Communication skills

Organizational skills

Attention to detail

Team collaboration

Education

High School Diploma or GED

Tools

AMS360

ImageRight

Vertafore

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Manage a dedicated book of commercial lines business across a variety of industries
• Build and maintain strong relationships with clients, producers, and carrier partners to ensure exceptional service and account retention.
• Gather underwriting information, prepare applications, obtain and compare quotes,market new and renewal business, process endorsements, and maintain accurate documentation.
• Review policies, coverages, and renewals to ensure client needs are met and exposures are appropriately addressed.
• Respond to client inquiries regarding coverage, billing, policy changes, certificates of insurance, and claims support.
• Coordinate with producers and carriers to negotiate coverage terms and secure competitive solutions for clients.
• Maintain knowledge of carrier appetite, coverage offerings, and industry trends.
• Ensure compliance with agency procedures and maintain accurate records within agency management systems.

Qualifications

• High School Diploma or GED required.
• Active Property & Casualty insurance license required.
• Minimum of 3-5 years of commercial lines account management experience preferred.
• Strong understanding of commercial insurance coverages including General Liability, Commercial Property, Business Auto, Umbrella, Workers' Compensation, and Professional Liability.
• Independent, self-motivated professional with the ability to thrive in a fast-paced environment.
• Experience with Vertafore products, including AMS360 and ImageRight, preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational skills with strong attention to detail and the ability to prioritize competing deadlines.
• Proficiency with Microsoft Office Suite.

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

• $90,000-$110,000/yr. depending on experience.

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.