Commercial Learning & Development Operations Lead

Apellis Pharmaceuticals, Inc.; United States; Ibrido; USD 147.000 - 197.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) with company match

Descrizione del lavoro

Apellis Pharmaceuticals seeks a Sr. Manager, Commercial Learning & Development – Operations to lead the operational backbone of the function, driving governance, standards, and scalable processes across the portfolio.

This role requires strong program management, LMS experience, analytics, and cross‑functional collaboration to implement scalable, compliant solutions that enhance efficiency and effectiveness across Commercial Learning & Development.

Competenze

• 7+ years in project management, training operations, or commercial excellence in Life Sciences.
• Experience implementing and governing learning systems, tools, and processes in a commercial organization.
• Proven success establishing infrastructure and standards that scale within biotech/pharma.

Mansioni

• Own the operations and governance model for Commercial Learning & Development, establishing standards, processes, and documentation that drive consistency and accountability.
• Create, optimize, and maintain standard training class schedules, including Integrity Selling class schedules, coordinating facilitators, participants, and logistics across therapeutic areas.
• Support the structure and stand‑up of the new learning management system (LMS), and manage and continuously improve systems and tools (e.g., LMS, Veeva, certification tracking) to ensure compliance, efficiency, and accuracy.
• Standardize training surveys and lead reporting and analytics (survey aggregation, metrics, dashboards) to monitor performance and inform business decisions.
• Develop and oversee the Commercial Learning & Development calendars, scheduling, and project trackers, ensuring alignment and transparency across stakeholders and cross‑functional partners.
• Support Training Managers with scheduling, calendar invitations, and territory and field organization activities to enable efficient, well‑coordinated training delivery.
• Provide hands‑on support for training initiatives as needed, stepping in on delivery and execution to maintain continuity and quality.
• Serve as the liaison between administrative support and cross‑functional teams, ensuring clear communication, timely handoffs, and coordinated execution.
• Standardize communications and templates to improve stakeholder engagement and efficiency.
• Provide operational leadership for onboarding, vendor management, and meeting coordination, ensuring a professional and seamless learner experience.
• Partner with cross‑functional stakeholders to implement future‑forward solutions (intranet, governance policies, advanced analytics) that enable scalability as the organization grows.
• Serve as a strategic thought partner to the Director, Global Commercial Learning & Development, on process improvement and infrastructure, ensuring operational discipline and freeing leadership capacity for strategic initiatives.

Conoscenze

Project management

LMS expertise

Data analytics

Cross-functional collaboration

MS Office

Training operations

Stakeholder management

Formazione

Bachelor's degree

Strumenti

LMS

Veeva

Smartsheet

Asana

Monday.com

Descrizione del lavoro

Apellis Pharmaceuticals seeks a Sr. Manager, Commercial Learning & Development – Operations to lead the operational backbone of the function, driving governance, standards, and scalable processes across the portfolio.

This role requires strong program management, LMS experience, analytics, and cross‑functional collaboration to implement scalable, compliant solutions that enhance efficiency and effectiveness across Commercial Learning & Development.