Commercial Insurance Account Manager – Construction Focus

Insurance Office Of America, Inc.; Georgetown (TX); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Paid vacation

Job summary

Insurance Office Of America, Inc. seeks a Commercial Insurance Account Manager in Texas to manage a book of business, deliver client service excellence, and support policy administration and renewals.

This role emphasizes retention, accuracy, and timely service in a collaborative team environment. Ideal candidates have 5–10+ years of commercial insurance experience, an active P&C license, and strong communication, analytical, and customer service skills.

Qualifications

• 3+ years of account management experience or 5+ years in insurance.
• Active insurance license (P&C strongly preferred).
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.

Skills

Account management experience

Commercial insurance

P&C license

Customer service

Communication skills

Analytical skills

High School Diploma

CIC designation

Education

High School Diploma

CIC designation preferred

Job description

Insurance Office Of America, Inc. seeks a Commercial Insurance Account Manager in Texas to manage a book of business, deliver client service excellence, and support policy administration and renewals.

This role emphasizes retention, accuracy, and timely service in a collaborative team environment. Ideal candidates have 5–10+ years of commercial insurance experience, an active P&C license, and strong communication, analytical, and customer service skills.