Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; El Paso (TX); Hybrid; USD 60.000 - 115.000; Vollzeit

Benefits dieser Stelle

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sick时间

401K with employer match

Professional growth and career options

Zusammenfassung

Insurance Office Of America, Inc. is seeking a Commercial Insurance Account Manager in Texas to serve a diverse client base. The role focuses on day-to-day client service, policy administration, renewal coordination, and ensuring accurate delivery of services.

We value 5–10+ years of commercial insurance experience, an active P&C license, and a strong grasp of brokerage operations. Opportunities span Account Manager, Senior Account Manager, and Senior Account Executive, with pathway to

Qualifikationen

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• CIC designation preferred.

Aufgaben

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.
• Monitor activity and suspense systems to ensure timely completion of tasks.
• Follow company policies, procedures, and compliance requirements.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues as needed.
• Maintain technical insurance knowledge and industry awareness.
• Participate in continuous improvement initiatives.
• Demonstrate company values and a commitment to client service excellence.

Kenntnisse

Customer service

Communication

Analytical skills

Organizational skills

Ausbildung

High School Diploma or equivalent

CIC designation preferred

Tools

Agency management systems

Policy administration systems

Jobbeschreibung

Insurance Office Of America, Inc. is seeking a Commercial Insurance Account Manager in Texas to serve a diverse client base. The role focuses on day-to-day client service, policy administration, renewal coordination, and ensuring accurate delivery of services.

We value 5–10+ years of commercial insurance experience, an active P&C license, and a strong grasp of brokerage operations. Opportunities span Account Manager, Senior Account Manager, and Senior Account Executive, with pathway to