Construction-Focused Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Saginaw (TX); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career options

Work-life balance and supportive team

Community service commitment

Rewarding work environment

Job summary

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager in Texas to service a diverse book of business, focusing on client service, renewal management, and accurate policy administration.

The role requires 5–10+ years in commercial insurance, an active P&C license, and strong knowledge of products and brokerage operations; CIC designation is a plus. IOA offers growth, professional development, and a collaborative work environment.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.
• Maintain technical insurance knowledge and participate in improvement initiatives.

Skills

Account management

Insurance knowledge

Customer service

Communication

Analytical skills

Organization

Education

High School Diploma or equivalent

CIC or equivalent designation preferred

Job description

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager in Texas to service a diverse book of business, focusing on client service, renewal management, and accurate policy administration.

The role requires 5–10+ years in commercial insurance, an active P&C license, and strong knowledge of products and brokerage operations; CIC designation is a plus. IOA offers growth, professional development, and a collaborative work environment.