Commercial Insurance Account Manager

AXIS (AXIS Capital); Chicago (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Retirement plans

Paid vacation

Job summary

AXIS Capital is seeking an Account Manager in Chicago to deliver high-quality service to internal and external clients while supporting underwriting teams. You will focus on retention, profitability, and growth by leveraging P&C expertise and strong relationship skills.

You will collaborate with Senior Account Managers to manage workloads, ensure timely processing of policies, and mentor junior staff while maintaining precise records and compliance across all activities.

Qualifications

• High school diploma or equivalent.
• 2+ years in commercial insurance as an Underwriter Assistant or equivalent insurance experience.
• Solid understanding of Property and Casualty insurance coverage.
• Proficient in written and verbal communication, capable of independently interacting with internal and external business partners such as brokers on behalf of Operations and Underwriting.
• Experience with Microsoft Office Suite (Word, Excel, and Outlook), or similar software.
• Strong aptitude for learning new computer/software programs.

Responsibilities

• Policy Administration and Processing: Perform advanced administrative tasks related to new and renewal business, including policy binding, issuance, and endorsements.
• Review policy documents for accuracy and compliance with regulatory standards.
• Identify opportunities for process improvement and efficiency within service delivery and underwriting operations.
• Relationship Building, Client Engagement, and Communication: Acts as a key contact for brokers and clients, addressing inquiries, providing updates, and ensuring exceptional customer service.
• Cultivate relationships with broker contacts and decision-makers through regular communication.
• Provide guidance and mentorship to junior team members.
• Data Management and Documentation: Maintain accurate records of policy and underwriting data, ensuring timely input and retrieval.
• Utilize diary systems to track and manage information flow and deadlines.
• Review underwriting documents and policies for accuracy and compliance with guidelines and regulatory requirements.

Skills

Customer service

Communication

Time management

Organization

Multitasking

Attention to detail

Team player

Math skills

Education

High school diploma

Undergraduate degree preferred

Tools

Microsoft Office

Job description

AXIS Capital is seeking an Account Manager in Chicago to deliver high-quality service to internal and external clients while supporting underwriting teams. You will focus on retention, profitability, and growth by leveraging P&C expertise and strong relationship skills.

You will collaborate with Senior Account Managers to manage workloads, ensure timely processing of policies, and mentor junior staff while maintaining precise records and compliance across all activities.