Commercial Insurance Account Manager – Client Relations & Renewals

AXIS (AXIS Capital); Red Bank (NJ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical plans for you and your family

Retirement plans

Tuition reimbursement

Paid vacation

Wellness programs

Job summary

AXIS Capital in the United States seeks an Account Manager to deliver high-quality service to internal and external clients, partnering with underwriting teams and brokers. The AM focuses on retention, profitability, and growth, leveraging P&C insurance expertise to build relationships and support renewal marketing and client satisfaction.

Responsibilities include policy administration, data management, and mentoring junior staff, while ensuring compliance and timely processing of new and

Qualifications

• High school diploma or equivalent required.
• Undergraduate degree in business, finance, or related field preferred, but not required.
• Minimum of 2+ years’ experience in the commercial insurance industry as an Underwriter Assistant or equivalent insurance experience is required.
• Solid understanding of Property and Casualty insurance coverage is necessary.
• Proficient in written and verbal communication, capable of independently interacting with internal and external business partners such as brokers on behalf of Operations and Underwriting.
• Experience with Microsoft Office Suite (Word, Excel, and Outlook), or similar software is necessary.
• Strong aptitude for learning new computer/software programs is required.
• Strong customer service skills and professional attitude are required.
• Completion of professional development coursework in the industry is preferred.

Responsibilities

• Policy administration and processing for new and renewal business.
• Review policy documents for accuracy and regulatory compliance.
• Identify opportunities to improve service delivery and underwriting efficiency.
• Build and maintain relationships with brokers and clients.
• Provide guidance to junior team members.
• Maintain accurate policy/underwriting records and use diary systems.
• Review underwriting documents and endorse changes.
• Adhere to compliance standards and maintain account files.

Skills

Strong communication skills

Strong math skills

Self-motivation

Team player

Education

High school diploma or equivalent

Undergraduate degree in business/finance or related field (preferred)

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

AXIS Capital in the United States seeks an Account Manager to deliver high-quality service to internal and external clients, partnering with underwriting teams and brokers. The AM focuses on retention, profitability, and growth, leveraging P&C insurance expertise to build relationships and support renewal marketing and client satisfaction.

Responsibilities include policy administration, data management, and mentoring junior staff, while ensuring compliance and timely processing of new and