Commercial Escrow Assistant

Jobtailor; Irving (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Jobtailor in Irving, TX is seeking a diligent Commercial Escrow/Real Estate Clerk to manage closing transactions from contract to closing. You will review commitments, prepare CD settlement statements, and coordinate estoppels, payoffs, and title requirements while maintaining professional client communication.

The role requires strong MS Office and SoftPro skills, plus experience in commercial escrow or real estate paralegal work.

Qualifications

• Reception and/or customer service training helpful
• Good knowledge of the latest version of MS Office
• Ability to word process and work with spreadsheets
• Ability to use proprietary company applications as assigned
• Ability to communicate well with clients, customers, associates, managers, visitors, and vendors
• High School diploma or equivalent
• Experience in Commercial Escrow, or Paralegal in Real Estate
• SoftPro experience

Responsibilities

• Review commitments
• Order estoppels and payoffs
• Clear title requirements
• Prepare CD settlement statements
• Process cash, loan, refinance, and other transactions independently from contract execution to closing
• Identify and resolve potential closing issues timely and professionally
• Provide customer service and ensure client satisfaction
• Develop and participate in marketing to attract and retain clients
• Answer incoming telephone calls using courteous, cheerful, and professional telephone etiquette
• Prepare bank deposits and customer invoices as requested
• Perform assigned clerical duties
• Monitor and distribute office deliveries
• Monitor office supplies and prepare office supply orders
• Administer and maintain printers and copiers
• Manage mailing, postage, and distribution of US Mail, UPS, FedEx, and courier mail

Skills

Commercial Escrow Experience

Customer Service Skills

MS Office Proficiency

SoftPro Experience

Communication with Clients

Education

High School diploma or equivalent

Tools

SoftPro

Proprietary Company Applications

Job description

• Review commitments
• Order estoppels and payoffs
• Clear title requirements
• Prepare CD settlement statements
• Process cash, loan, refinance, and other transactions independently from contract execution to closing
• Identify and resolve potential closing issues timely and professionally
• Provide customer service and ensure client satisfaction
• Develop and participate in marketing to attract and retain clients
• Answer incoming telephone calls using courteous, cheerful, and professional telephone etiquette
• Prepare bank deposits and customer invoices as requested
• Perform assigned clerical duties
• Monitor and distribute office deliveries
• Monitor office supplies and prepare office supply orders
• Administer and maintain printers and copiers
• Manage mailing, postage, and distribution of US Mail, UPS, FedEx, and courier mail

Requirements

• Reception and/or customer service training helpful
• Good knowledge of the latest version of MS Office
• Ability to word process and work with spreadsheets
• Ability to use proprietary company applications as assigned
• Ability to communicate well with clients, customers, associates, managers, visitors, and vendors
• High School diploma or equivalent
• Experience in Commercial Escrow, or Paralegal in Real Estate
• SoftPro experience

Core Competencies

Demonstrates expertise in Commercial Escrow processes and customer service, ensuring client satisfaction through effective communication and problem resolution. Proficient in MS Office and capable of managing various administrative tasks efficiently.

Highest-signal resume keywords

• Commercial Escrow Experience
• Customer Service Skills
• MS Office Proficiency
• SoftPro Experience
• Problem Resolution

Hard Skills

• Order Estoppels
• Prepare CD Settlement Statements
• Process Cash Transactions

  Soft Skills

  • Professional Telephone Etiquette
  • Client Communication
  • Team Collaboration

  Industry Keywords

  • Real Estate
  • Closing Issues
  • Clerical Duties
  • Office Supply Management

  Tools & Technologies

  • SoftPro
  • Proprietary Company Applications