Escrow Assistant

L. K. Jordan & Associates; Boise (ID); On-site; USD 35,000 - 50,000; Full time

Job summary

L. K. Jordan & Associates is seeking an Escrow Assistant in Boise, Idaho. The role involves supporting the Escrow Department through customer service, pre-closing tasks, and administrative responsibilities to ensure smooth transactions.

Applicants should have a high school diploma (or GED) and a minimum of one-year experience in escrow and title duties. Proficiency in MS Office is required, and notary experience is preferred. This position requires strong analytical skills and the ability to multi-task efficiently in a fast-paced environment.

Qualifications

• Minimum of 1-year industry experience performing escrow and title duties.
• Notary preferred.
• Strong ability to multi-task in fast-paced environments.

Responsibilities

• Support the Escrow Department with administrative duties and customer service.
• Prepare for closings and manage escrow transactions.
• Communicate requirements and information to clients.

Skills

Customer service experience

Analytical and problem-solving skills

Multi-tasking ability

Written and verbal communication

Education

High school diploma or GED

Tools

MS Office suite

RamQuest

Job description

Job Description

The Escrow Assistant is responsible for supporting the Escrow Department by assisting with customer service, pre-closings, closings, issuing title policies, preparation, recording of documents and other administrative duties.

• Opening orders, input closing statements from a worksheet prepared by the most talented Escrow Officers in the industry.
• Prepare for closings and handle the complete disbursement and follow up of all escrow transactions.
• Communicate requirements and other information to clients including title exceptions.
• Identify earnest money agreements as they relate to closing and expedite relevant actions. Prepare all documents required for transactions.
• Perform preliminary/basic escrow functions, prepare and coordinate the issuance of buyer/seller letters.
• Orders certifications, payoffs, final bills, etc., as needed.
• Enter fees, serve as back-up support for Escrow Officer(s), and administrative duties as required.

Qualifications

• Must have a high school diploma or general education diploma (GED).
• Must have a minimum of 1-year industry experience performing escrow and title duties.
• Demonstrated analytical and problem‑solving skills to support quality service delivery.
• Experience using the MS Office suite and industry software. RamQuest preferred.
• Strong ability to multi‑task; able to work within a fast‑moving environment; demonstrated resourcefulness in setting priorities.
• Notary preferred.
• Demonstrated ability to collaborate and influence outcomes through effective written and verbal communication skills.
• Proven customer service experience delivered to a diverse audience.

EEO Statement

All your information will be kept confidential according to EEO guidelines.