Commercial Card Product Lead

TD Bank Group; Charlotte (NC); On-site; USD 105,000 - 175,000; Full time

Job summary

TD Securities in Charlotte, NC, is seeking a Product Manager to support the Commercial Card product strategy and manage defined workstreams across departments. You will gather requirements, assist with lifecycle activities, and monitor performance to drive product improvements.

The role requires collaboration with Sales, Technology, Risk, Operations, and Finance, plus analysis of market trends and regulatory considerations. Strong communication and Excel/PowerPoint skills are essential.

Qualifications

• 3-5 years of Commercial Card, payments, treasury management, banking product, or closely related experience.
• Foundational knowledge of Commercial Card products, payment processing, client needs, industry practices, and relevant risk and regulatory considerations.
• Experience supporting product initiatives, projects, implementations, enhancements, or operational improvements from planning through delivery.
• Ability to gather and document business requirements, organize information, identify dependencies, and follow through on assigned actions.
• Strong analytical skills, with the ability to interpret product performance, customer behavior, market information, and reporting to identify trends and support recommendations.
• Clear written, verbal, presentation, and client-facing communication skills, including the ability to explain information to both technical and non-technical audiences.
• Ability to collaborate across teams, build productive working relationships, and contribute effectively in a cross-functional environment.
• Demonstrated initiative, sound judgment, attention to detail, and structured problem-solving skills, with an openness to guidance and feedback.
• Bachelor’s degree or equivalent practical experience in business, finance, product management, technology, or a related discipline preferred.

Responsibilities

• Support the execution of the Commercial Card product strategy and roadmap by managing assigned deliverables, product components, or defined workstreams.
• Assist with product lifecycle activities, including discovery, requirements gathering, business case support, testing, launch readiness, implementation, performance monitoring, and product enhancements.
• Conduct market, competitor, client, and industry research to identify trends, client needs, product gaps, and potential improvement opportunities.
• Gather, document, and help prioritize business and product requirements in partnership with clients, internal stakeholders, and more senior product managers.
• Coordinate with Sales, Technology, Risk, Operations, Marketing, Finance, Legal, Compliance, and external providers to support timely delivery of product initiatives.
• Participate in client and partner discussions to gather feedback, clarify needs, and translate insights into recommended product or process improvements.
• Develop and maintain product documentation, sales materials, implementation resources, training content, and internal communications.
• Track key product measures, including card usage, transaction volume, revenue, profitability, client adoption, and customer experience; identify trends and elevate material findings.
• Support product risk and control activities by documenting issues, monitoring action plans, and helping ensure alignment with regulatory, operational credit and payment requirements.
• Assist in improving end-to-end product processes, including development, implementation, usage, reporting, feedback, and ongoing governance.
• Coordinate meetings, decisions, dependencies, risks, and action items across assigned initiatives, escalating barriers when appropriate.
• Prepare analyses, product updates, presentation materials, and recommendations for product leaders and cross-functional stakeholders.
• Maintain current knowledge of Commercial Card, payments, digital tools, regulatory developments, and competitor activity, and apply that knowledge to assigned responsibilities.

Skills

Commercial Card

Payments

Product management

Business analysis

Stakeholder management

Cross-functional collaboration

Regulatory considerations

Excel

PowerPoint

Communication

Education

Bachelor’s degree or equivalent practical experience in business, finance, product management, technology, or related discipline

Tools

Microsoft Excel

PowerPoint

Job description

TD Securities in Charlotte, NC, is seeking a Product Manager to support the Commercial Card product strategy and manage defined workstreams across departments. You will gather requirements, assist with lifecycle activities, and monitor performance to drive product improvements.

The role requires collaboration with Sales, Technology, Risk, Operations, and Finance, plus analysis of market trends and regulatory considerations. Strong communication and Excel/PowerPoint skills are essential.