Payments-Commercial Card-Product Manager-Vice President

Testing Site - JPMC; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Testing Site - JPMC is seeking a Product Manager in Commercial Card to lead the end-to-end product lifecycle, translate customer needs into valuable offerings, and guide successful launches. You will collaborate with cross-functional teams, prioritize the roadmap, manage vendor relationships, and define metrics to ensure scalable, reliable products that deliver outstanding client experiences.

The role emphasizes influencing stakeholders, data-driven decision making, and a strong focus on cost,

Qualifications

• 5+ years of experience in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• 5+ years of progressive work experience with increased responsibility within vendor management.
• Bachelor's Degree in a related field or equivalent work experience.
• Excellent communication and interpersonal skills with proven ability to tailor message to various audiences.
• Demonstrated understanding of business challenges and opportunities, always seeking to understand the business objectives before looking for a specific solution.
• Proven ability to accomplish goals through influence across the enterprise, rather than direct line management control (negotiation and collaboration).
• Ability to anticipate potential issues, ask the right questions and find the right inputs; ability to monitor and review vendor's financial and operational performance.
• Demonstrated ability to bring together individuals with different perspectives and opinions, and drive toward a common goal.
• Analytical mindset to monitor and review vendors' operational performance, seek out solutions to issues at hand.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Communicating effectively with key internal and external partners to understand needs and priorities
• Manage vendors to ensure a consistent, transparent, and efficient approach to the way strategic suppliers deliver value to the business
• Serve as the initial escalation point for disputes/ issues, support audits as applicable
• Define a consistent set of metrics to track strategic supplier performance against stated objectives. Benchmark the cost, performance, and efficiency of vendors, monitor and report on service levels
• Participate in and / or manage ad hoc projects as needed

Skills

Product management

Product lifecycle

Vendor management

Communication skills

Analytical mindset

Stakeholder management

Cross-functional collaboration

Data analytics

Leadership by influence

Education

Bachelor's Degree in a related field

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Commercial Card, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Communicating effectively with key internal and external partners to understand needs and priorities
• Manage vendors to ensure a consistent, transparent, and efficient approach to the way strategic suppliers deliver value to the business
• Serve as the initial escalation point for disputes/ issues, support audits as applicable
• Define a consistent set of metrics to track strategic supplier performance against stated objectives. Benchmark the cost, performance, and efficiency of vendors, monitor and report on service levels
• Participate in and / or manage ad hoc projects as needed

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• 5+ years of progressive work experience with increased responsibility within vendor management
• Bachelor's Degree in a related field or equivalent work experience
• Excellent communication and interpersonal skills with proven ability to tailor message to various audiences
• Demonstrated understanding of business challenges and opportunities, always seeking to understand the business objectives before looking for a specific solution
• Proven ability to accomplish goals through influence across the enterprise, rather than direct line management control (negotiation and collaboration)
• Ability to anticipate potential issues, ask the right questions and find the right inputs; ability to monitor and review vendor's financial and operational performance
• Demonstrated ability to bring together individuals with different perspectives and opinions, and drive toward a common goal
• Analytical mindset to monitor and review vendors' operational performance, seek out solutions to issues at hand

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Ability to translate contractual requirements in a meaningful way to ensure key stakeholders understand their contractual obligations