Columbus Inside Sales & Customer Service Pro

POOL; Columbus (OH); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, Prescription

401(k) with company match

PTO & Holidays

Life and Disability Insurance

Parental Leave

Tuition Education Programs

Employee Stock Purchase Plan

Résumé du poste

POOLCORP in Ohio is hiring an Inside Sales Associate to assist walk-in and phone customers, process orders, and ensure a smooth sales flow. You will build relationships, answer questions, and enter data to generate invoices for pickup or delivery.

The role requires a high school diploma, 1+ years inside sales experience, and the ability to handle physical tasks. We offer comprehensive benefits, 401(k), PTO, and performance bonuses.

Qualifications

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
• To be 18 years of age or older to apply.

Responsabilités

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the warranty policy.
• Estimates date of delivery to customer, based on vendor production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

Connaissances

Inside sales

Customer service

Data entry

MS Office

Formation

High school diploma or GED

Outils

MS Office

Description du poste

POOLCORP in Ohio is hiring an Inside Sales Associate to assist walk-in and phone customers, process orders, and ensure a smooth sales flow. You will build relationships, answer questions, and enter data to generate invoices for pickup or delivery.

The role requires a high school diploma, 1+ years inside sales experience, and the ability to handle physical tasks. We offer comprehensive benefits, 401(k), PTO, and performance bonuses.