Columbus Call Center Agent – Customer Care

Staffmark Group; Columbus (OH); In loco; USD 23.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Weekly Pay

Comprehensive Benefits including med/d

Life Insurance and Disability

Optional 401(k) Plan

Supportive Team Environment

Descrizione del lavoro

Staffmark Group is hiring a Call Center Associate in Columbus, OH. You will respond to calls and emails from residents, landlords, and applicants, and provide information on housing programs and eligibility.

The role requires strong communication, data entry, and confidentiality. Pay is $20.33 per hour with a 8:00 AM–4:30 PM schedule, Monday–Friday, and a comprehensive benefits package.

Competenze

• High school diploma or equivalent; associate's degree preferred.
• Prior customer service or call center experience is a plus.
• Strong verbal and written communication skills.

Mansioni

• Respond to incoming calls and emails from residents, landlords, and applicants.
• Provide accurate information about housing programs, eligibility, and application processes.
• Assist with troubleshooting issues related to housing applications or accounts.
• Record and update customer interactions in the database.
• Maintain confidentiality and adhere to privacy regulations.
• Collaborate with team members to resolve complex inquiries.

Conoscenze

Customer service

Verbal communication

Written communication

Multi-tasking

Basic computer skills

Formazione

High school diploma or equivalent

Strumenti

CRM software

Order processing systems

Customer databases

Descrizione del lavoro

Staffmark Group is hiring a Call Center Associate in Columbus, OH. You will respond to calls and emails from residents, landlords, and applicants, and provide information on housing programs and eligibility.

The role requires strong communication, data entry, and confidentiality. Pay is $20.33 per hour with a 8:00 AM–4:30 PM schedule, Monday–Friday, and a comprehensive benefits package.