Color & Paint Sales & Service Specialist

The Sherwin-Williams Company; Charlottesville (VA); On-site; USD 31,000 - 38,000; Full time

Job summary

The Sherwin-Williams Company Store #5919 in Charlottesville, VA is seeking a Customer Service Specialist to assist customers in person and over the phone, determine needs, and recommend paint and related products. You will process sales, handle deliveries when needed, stock shelves, and maintain accurate records while delivering high levels of customer satisfaction and helping meet monthly sales targets.

Responsibilities include tinting and mixing products, handling cash, and staying

Qualifications

• Must have high school diploma or GED.
• Experience in retail, delivery, or customer service preferred.
• Ability to read and write in English; bidirectional communication helpful.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist deliveries as needed.

Skills

Customer service

Sales

Stock management

Cash handling

Delivery coordination

Education

High School diploma or GED

Tools

Tinting equipment

POS system

Cash register

Job description

The Sherwin-Williams Company Store #5919 in Charlottesville, VA is seeking a Customer Service Specialist to assist customers in person and over the phone, determine needs, and recommend paint and related products. You will process sales, handle deliveries when needed, stock shelves, and maintain accurate records while delivering high levels of customer satisfaction and helping meet monthly sales targets.

Responsibilities include tinting and mixing products, handling cash, and staying