Paint Store: Customer Service & Color Solutions Specialist

Sherwin-Williams Co.; Charlottesville (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist at Store #5919 in Charlottesville, VA. You will assist customers, answer questions about products, and present solutions while supporting sales goals and high store standards.

Responsibilities include in-person and phone assistance, processing transactions, stocking displays, and assisting with deliveries as needed. Prior retail or paint/customer service experience is preferred, with potential bilingual requirements.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Provide excellent sales service to ensure high customer satisfaction.
• Assist customers in person and over the phone by determining needs and presenting suitable products and services.
• Handle sales transactions accurately and according to policy.
• Maintain in-stock and presentable condition in assigned areas.
• Assist in deliveries as needed and support store operations.

Skills

Customer service

Retail sales

Cash handling

Bilingual English/Spanish

Education

High school diploma or GED

Tools

POS system

Job description

Sherwin-Williams is seeking a Customer Service Specialist at Store #5919 in Charlottesville, VA. You will assist customers, answer questions about products, and present solutions while supporting sales goals and high store standards.

Responsibilities include in-person and phone assistance, processing transactions, stocking displays, and assisting with deliveries as needed. Prior retail or paint/customer service experience is preferred, with potential bilingual requirements.