Paint & Customer Experience Specialist

The Sherwin-Williams Company; Williamsburg (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #703303 in Williamsburg, VA. You will assist customers in person and by phone, determine their needs, and recommend Sherwin-Williams products and services to maximize customer satisfaction and store sales.

Responsibilities include handling sales transactions, maintaining stock and displays, and supporting deliveries. A high school diploma and valid driver's license are required, with lifting up to 70 lbs and

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Deliver excellent customer service and assist customers in person and by phone.
• Determine customer needs and present appropriate paints and related products.
• Maintain product knowledge and explain options to customers.
• Process sales transactions accurately and according to store policy.
• Pull products from floor or warehouse and tint/mix as needed.
• Stock shelves, set up displays and keep the store clean and organized.
• Assist with deliveries as needed and help load/unload trucks.
• Maintain accurate work order files and comply with inventory controls.
• Suggest improvements to drive sales and meet goals.

Skills

Customer service

Sales skills

Multilingual

Cash handling

Delivery coordination

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #703303 in Williamsburg, VA. You will assist customers in person and by phone, determine their needs, and recommend Sherwin-Williams products and services to maximize customer satisfaction and store sales.

Responsibilities include handling sales transactions, maintaining stock and displays, and supporting deliveries. A high school diploma and valid driver's license are required, with lifting up to 70 lbs and