Bilingual Paint & Customer Service Associate

The Sherwin-Williams Company; Charlottesville (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #723118 in Charlottesville, VA. This role focuses on helping customers, answering product questions, and recommending the right solutions to meet their needs.

You will resolve issues promptly, stay updated on product features, and contribute to achieving store sales goals while maintaining high visual standards and inventory accuracy.

Qualifications

• Must have excellent customer service and sales skills.
• Experience in a retail or delivery setting is preferred.
• Bilingual ability (English and Spanish) is advantageous.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and stock records.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Assist in deliveries as needed.
• Maintain in-stock and presentable conditions in assigned areas.

Skills

Customer service

Retail sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #723118 in Charlottesville, VA. This role focuses on helping customers, answering product questions, and recommending the right solutions to meet their needs.

You will resolve issues promptly, stay updated on product features, and contribute to achieving store sales goals while maintaining high visual standards and inventory accuracy.