Paint & Color Solutions Specialist

Sherwin-Williams; Colonial Heights (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Sherwin-Williams in Colonial Heights, VA is seeking a Customer Service Specialist for Store #703602 to assist customers, determine needs, and recommend products while aiming to meet store sales goals.

The role includes processing transactions, stocking shelves, tinting and mixing products, loading deliveries, and providing friendly service in person and over the phone. Must have a valid driver’s license, lift up to 70 lbs, and be available for evenings and weekends.

Qualifications

• Minimum 18 years of age.
• Legally authorized to work in the United States.
• Valid, unrestricted Driver’s License.
• Able to lift up to 50 lbs regularly and 70 lbs occasionally.
• Willing to work evenings/weekends.
• Internal Sherwin-Williams: meets expectations rating.
• Internal Sherwin-Williams: complete HR Cloud eLearning.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Sales

Retail experience

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in Colonial Heights, VA is seeking a Customer Service Specialist for Store #703602 to assist customers, determine needs, and recommend products while aiming to meet store sales goals.

The role includes processing transactions, stocking shelves, tinting and mixing products, loading deliveries, and providing friendly service in person and over the phone. Must have a valid driver’s license, lift up to 70 lbs, and be available for evenings and weekends.