Collision Service Advisor & Estimator

Classic Collision; Waco (TX); Vor Ort; USD 50.000 - 175.000; Vollzeit

Benefits dieser Stelle

Paid Weekly

Continuous Training

Supportive Team Culture

401K match

Medical/Dental/Vision

PTO - 6 holidays

Rewarding Work

Zusammenfassung

Classic Collision is seeking a Service Advisor (Hourly) / Collision Estimator to guide customers from drop-off through delivery. You will prepare estimates for customers and insurers, coordinate with adjusters, and manage claims to ensure a seamless experience.

This role blends sales, service, and technical estimating in a fast-paced shop environment. Qualified candidates bring collision estimating experience, CCC1 familiarity, and strong communication skills.

Qualifikationen

• Valid Driver's License is required.
• Must be at least 18 years old.
• Prior collision estimating experience preferred.
• Knowledge of CCC1 estimating system preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills.
• Background check required.

Aufgaben

• Serve as the primary contact for the customer during repair from drop-off to delivery.
• Prepare estimates for customers and insurance partners according to guidelines.
• Coordinate with insurance companies to manage claims and ensure customer experience.
• Maintain timely updates for customers on repair progress.
• Coordinate with technicians to identify all damages and scope.
• Maintain customer satisfaction scores per company standards.
• Perform quality inspection prior to vehicle delivery.
• Execute other related duties as assigned.

Kenntnisse

Customer service

Communication

Organizational skills

Team collaboration

Insurance coordination

Ausbildung

I-CAR / ASE certification

Tools

CCC1 estimating system

Jobbeschreibung

Classic Collision is seeking a Service Advisor (Hourly) / Collision Estimator to guide customers from drop-off through delivery. You will prepare estimates for customers and insurers, coordinate with adjusters, and manage claims to ensure a seamless experience.

This role blends sales, service, and technical estimating in a fast-paced shop environment. Qualified candidates bring collision estimating experience, CCC1 familiarity, and strong communication skills.