Collision Estimator — Client-Facing Estimates & Claims

Classic Collision; Augusta (GA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Paid Weekly

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off - 6 Paid Holiday

Rewarding Work

Job summary

Classic Collision is seeking a Collision Estimator to be the primary liaison for customers from drop-off to vehicle delivery. You will prepare estimates for customers and insurers following Classic Collision guidelines and coordinate with insurance partners to manage claims for a smooth experience.

Ideal candidates have collision estimating experience and familiarity with CCC1, I-CAR, or ASE certifications.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• Prior collision estimating experience preferred.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Organizational skills

Communication skills

Driver's license

Tools

CCC1 estimating system

I-CAR certification

ASE certification

Job description

Classic Collision is seeking a Collision Estimator to be the primary liaison for customers from drop-off to vehicle delivery. You will prepare estimates for customers and insurers following Classic Collision guidelines and coordinate with insurance partners to manage claims for a smooth experience.

Ideal candidates have collision estimating experience and familiarity with CCC1, I-CAR, or ASE certifications.