Senior Collision Advisor & Estimator — Growth & Training

Classic Collision; Dripping Springs (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid Weekly

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision seeks a Service Advisor/Collision Estimator to guide customers from drop-off to delivery, prepare estimates for customers or insurers, and coordinate with insurers to ensure a smooth experience. The role requires strong communication, organization's skills, and experience in collision estimating.

Ideal candidates have related estimating experience and may hold I-CAR/ASE certifications. The company emphasizes weekly pay, training, and a supportive team culture.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• Prior collision estimating experience preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Driver's license

Clear communication

Estimation experience

I-CAR/ASE certification

Organizational skills

Background check

Tools

CCC1 estimating system

Job description

Classic Collision seeks a Service Advisor/Collision Estimator to guide customers from drop-off to delivery, prepare estimates for customers or insurers, and coordinate with insurers to ensure a smooth experience. The role requires strong communication, organization's skills, and experience in collision estimating.

Ideal candidates have related estimating experience and may hold I-CAR/ASE certifications. The company emphasizes weekly pay, training, and a supportive team culture.