Collision Repair Estimator & Customer Advocate

Crash-Champions-Collision-Repair-Team-1; Airway Heights (WA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions in Washington State is hiring a role focused on delivering accurate repair estimates and educating customers through the collision repair journey.

You will support DRP partnerships, finalize total loss tasks, and ensure a personal, trusted service by guiding customers from start to finish. The role emphasizes professionalism, punctuality, and teamwork in a fast-growing MSO environment.

Qualifications

• Must embody professionalism and Crash Champions culture
• Commit to 7-9 months for program completion
• Maintain a professional appearance
• Be ambitious
• Attend calls and trainings

Responsibilities

• Optimize and develop accurate repair estimates to hit KPI
• Educate customers on repair process and insurance
• Provide estimates that support DRP partnerships
• Finalize total loss administration
• Deliver personal, trusted service by walking customers through the process

Skills

Punctuality

Professionalism

Ambition

Attentiveness

Tools

CYOU training

I-CAR training

Job description

Crash Champions in Washington State is hiring a role focused on delivering accurate repair estimates and educating customers through the collision repair journey.

You will support DRP partnerships, finalize total loss tasks, and ensure a personal, trusted service by guiding customers from start to finish. The role emphasizes professionalism, punctuality, and teamwork in a fast-growing MSO environment.