Collision Operations Specialist — Center Growth & Leadership

Caliber Collision; Albuquerque (NM); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation & holidays

Career growth opportunities

I-CAR & ASE training

Job summary

Caliber Collision in Albuquerque, NM is seeking a Collision Operations Specialist to manage center operations, risk, and teammate development. You will monitor financial metrics and help drive repairs that are thorough, safe, and profitable according to Caliber SOPs and insurers’ guidelines.

The role emphasizes recruiting and retaining skilled teammates, leading production, and delivering strong customer experiences at a busy center in Downtown Albuquerque.

Qualifications

• 2+ years of collision management experience.
• Advanced understanding of collision estimatics and repair procedures.
• Ability to prioritize tasks in a fast-paced environment.
• Excellent written and verbal communication.

Responsibilities

• Oversee center operations, risk management, and teammate development.
• Monitor client metrics and production to ensure profitable, quality repairs.
• Recruit, recognize, and retain qualified teammates.
• Ensure repairs align with SOPs and insurer/industry guidelines.

Skills

Collision Estimatics

CCC1

Repair process knowledge

Instruction comprehension

Customer service

Physical stamina

Job description

Caliber Collision in Albuquerque, NM is seeking a Collision Operations Specialist to manage center operations, risk, and teammate development. You will monitor financial metrics and help drive repairs that are thorough, safe, and profitable according to Caliber SOPs and insurers’ guidelines.

The role emphasizes recruiting and retaining skilled teammates, leading production, and delivering strong customer experiences at a busy center in Downtown Albuquerque.